Snom 870 User Manual Page 76

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  • TROUBLESHOOTING
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© 2009 snom technology AG
man_snom870_v101_en
76
snom 870 User Manual
Troubleshooting
TroubleshooTing
rebooT
Required when asked for on display, for example when a setting is changed
that requires a reboot to take effect.
1. Tap
> 5 Maintenance (3 in user mode) > 3 Reboot > "OK".
2. Wait for idle screen to reappear.
hard rebooT
NEVER EVER PULL THE POWER PLUG WHILE THE PHONE IS
DOWNLOADING FIRMWARE!
1. Pull the power plug of the phone.
2. Reconnect the phone’s power after a few seconds.
3. Wait for idle screen to reappear.
reseT To FacTory Values
Please note that any customized settings will be overwritten.
1. Tap
> 5 Maintenance (3 in user mode) > 4 Reset Values.
2. Enter administrator password.
3. Press
. Wait for prompt.
4. See "Initialization and registration" on page 10 to continue.
conTacT snom supporT
Open snom’s web page at www.snom.com. Click on the Support tab to open
the Support window. Click on the link to the contact form. Complete the
contact form and add the required attachments in text format before clicking
on "Submit". See the following paragraphs on how to prepare and enclose the
attachments.
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