Snom 821 User Manual download pdf (Page 49)

snom 821 User Manual Using the Phone

Call waiting

When you are in a call, another call coming in will be announced visually by the symbol of a phone

ringing and acoustically by the sound of a double beep; you will also see caller ID on-screen if it is

being transmitted.

Switching to visual or acoustic announcement only or turning call waiting off: See "Call waiting" on

page 76.

Fig. 1 Fig. 2 Fig. 3 Fig. 4

When a call is waiting (Fig. 1), you have the following options:

• Press to accept the second call and put your current call on hold.

• Press to switch to the screen showing your current connection (Fig. 2). The symbol has

been added to the function key line.

◦ Press to end the current connection and connect to the waiting call.

◦ Press to switch back to the call-waiting screen.

◦ If there is more than one call waiting (Fig. 3 and 4), press to view the next one, press

to view the previous one.

• If you do not wish to accept the waiting call, you can:

◦ ignore the announcement. If you have set call forwarding when busy, the call will be transferred

to that phone.

◦ reject the incoming call by pressing . The caller hears the busy signal. Pressing for three

seconds will also put the caller on the Deny list of the phone's directory. Future calls from this

number will not ring on the phone; the caller hears the busy signal.

Active calls

Hold

One call on hold

• Press to put the ongoing call on hold. Held calls are indicated threefold:

◦ By the slowly blinking line key (green LED)

◦ By the glowing call indication LED (red LEDs)

◦ By the text on the display

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Snom 821 User Manual Page 49